As a former business executive turned trained group facilitator and organizational psychologist, I partner with senior leaders facing complex challenges or seeking greater purpose in their roles, as well as with teams navigating transitions or striving for higher effectiveness.My work focuses on areas such as power dynamics, communication frameworks, feedback systems, relationships with employees and boards, team cohesion, the transition from expertise to leadership, organizational culture, structural evolution, and sustainable self-management strategies.Central to my approach is the concept of fractals—a powerful metaphor for how patterns repeat across different scales. Whether addressing an individual conflict or a systemic issue, I help leaders and teams uncover the interconnected dynamics at play, revealing how individual and collective issues are deeply intertwined. This perspective fosters new insights and solutions by bridging systemic and individual lenses.Another distinctive feature of my approach is helping leaders and teams to "use emotion as intelligence." Building on Daniel Goleman’s emotional intelligence framework, which emphasizes self-awareness and emotion regulation, I take this further by helping leaders and teams to use their emotions as data to interpret others and their environments. Beyond asking, What are my emotions telling me about myself? I guide leaders to explore, What are my emotions revealing about others and the systems I inhabit?Through this work, I help leaders and teams reframe dilemmas—whether overcoming resistance to change, navigating complex political landscapes, or adapting once-successful leadership styles to meet the demands of new roles—enabling them to approach challenges with clarity and renewed purpose.

Home

With over a decade of experience, I've designed trading algorithms at Morgan Stanley, led strategy and operations at Uber, HelloFresh, and Amazon, and built products at early-stage ventures like Sylvera. I've driven millions in revenue, secured funding, navigated burnout, and undergone profound growth personally and professionally.What fascinates me is the hidden dynamics that drive behavior and outcomes within people and organizations. Leveraging my natural perceptiveness, I’ve developed a unique skill in "using emotions as intelligence" through leadership training at the Tavistock Clinic, a renowned institute in psychology and group dynamics with a history of serving British Army leader selection during World War II.Originally from China, I’ve lived and worked in the UK, US, Germany, and the Netherlands. I hold an MSc in Mathematical Finance from Oxford, an MBA from Stanford, and am currently pursuing an MA in Consulting and Leading in Organizations at Tavistock Clinic.

Home

How I Help Leaders

1. Emotion as Intelligence

___________In our work together, we'll explore how you're truly feeling, including emotions that may be overlooked. By creating a safe environment, I help leaders to explore their whole range of emotions and discover what are they trying to tell you, and learn to not only to be aware and self-contained, but also transform them into valuable intelligence.

2. Role Intelligence

___________Apart from the viisble job title such as CEO or manager, we all play certain unconscious psychological role in team, such as the emotional sponge, the saviour, the contrarian etc. we’ll examine the roles you play within a group and assess whether it's beneficial for you or the group. We'll also look at how your role impact others and explore ways to build a more effective team.

3. Organisational Intelligence

___________We'll explore organizational factors such as tasks, products, client relationships, and market environments to understand human dynamics within the organization. For example, conflict between teams might indicate the need for strategic changes within the group. Taking a systemic perspective can help you manage and adapt strategy, structure, and processes within the organization more effectively.

4. Power and Authority

___________We’ll explore how you relate to power and examine how you locate your power position within a group. We’ll also identify the sources of your personal power and discuss ways to harness collective power on top of our formal role authority. This will help you understand how to navigate power dynamics effectively and use them to achieve both personal and team success.

Home

How I Help Teams

1. Systemic Dynamics Expertise

___________I have undergone intensive and sustained training in interpersonal and group dynamics. I specialise at diagnosing dynamics that are often invisible to the untrained eye, and will help team to develop the courage, skill, and agility to take action to transform ineffective team behavior patterns and drive to higher performance.

2. Personal Growth as the Catalyst

___________The strength of a team is closely related to the potential development of its individual members.
I observe and interview team members and others in the organization to understand team members' commitment to strategy and mission, the unexpressed emotions and desires, and explore the interpersonal dynamics that lead to team breakdowns and disunity.

3. Bespoke Workshops

___________All our team interventions are tailor made to acknowledge the specific challenges and opportunities of every team. I facilitate team sessions that shed light on these underlying dynamics and the potential consequences if left unchanged. Central to my approach is building team member skills in giving and receiving feedback and having the difficult conversations that are necessary to successfully face and achieve disruptive change.

4. Continuous Team Journeys

___________Team development is an ongoing process. I get team members to make specific commitments for improvement, and then monitor team dynamics to make sure these commitments happen. I also design feedback mechanism to iterate our work together, embrace change, learn from challenges, and evolve collectively over time.

Five Steps Consulting Structure

We adopt a structured, five-step approach to teamwork, combining classic management consultancy principles with psychologically-informed methods for working with human systems. Our time allocation for each step ensures an efficient and impactful process:Initial Engagement and Scoping (15%): We start by understanding your challenges, defining the project scope, and setting clear objectives.Data Collection and Hypothesis Development (25%): Through interviews with key individuals and observation of team dynamics in meetings, we gather insights and develop initial hypotheses.Solution Design (15%): Together, we co-create tailored solutions that integrate psychological perspectives. These may include individual coaching, customized workshops, or facilitation within regular business meetings.Problem Solving (30%): Building on the initial hypotheses, we collaborate with your team through recurring facilitated sessions, intensive workshops, or focused away days to address challenges holistically.Implementation and Follow-Up (15%): Finally, we support the integration of solutions into your operations, ensuring sustained impact and long-term results.

Home

Expert in human behaviour and group dynamics

Tackle the unspoken
Connect people dynamic to performance
Bridge intangible to tangible

2. Execution and Operational Challenges

4. Talent and Workforce Challenges

Unique Approach

About Claire Qin

Team Development Service

Leadership Advisory Service

2. Role Intelligence

Expert in human behaviour and group dynamics

Tackle the unspoken Connect people dynamic to performance Bridge intangible to tangible

2. Execution and Operational Challenges

4. Talent and Workforce Challenges

Unique Approach

About Claire Qin

Team Development Service

Leadership Advisory Service

2. Role Intelligence

Tackle the unspoken
Connect people dynamic to performance
Bridge intangible to tangible